Effective Date: 16 April 20Effective Date: 19/05/2026
At Bhisham All Home Cleaning Service, we are committed to providing professional and reliable cleaning services. Customer satisfaction is important to us, and we make every reasonable effort to deliver quality service.
Please read our Refund & Return Policy carefully before booking any service.
1. Service-Based Policy
Bhisham All Home Cleaning Service provides cleaning services such as:
- Sofa Cleaning
- Carpet Cleaning
- Mattress Cleaning
- Other related cleaning services, subject to availability
As our business provides services rather than physical products, returns of services are not applicable once a service has been completed.
2. Refund Eligibility
Refund requests, if applicable, will be reviewed based on the specific circumstances of the service provided.
Customers may contact us if they have any concerns regarding the quality or completion of a service. We will make reasonable efforts to understand the issue and provide an appropriate resolution.
Depending on the situation, the resolution may include:
- Re-inspection of the completed service
- Re-cleaning of the affected area, where reasonably possible
- Partial refund, if considered appropriate
- Any other suitable resolution based on the circumstances
Refunds are not automatically guaranteed and will be considered on a case-by-case basis.
3. Non-Refundable Situations
Refunds may not be applicable in situations including:
- Old, permanent, or deep stains that cannot be completely removed
- Damage, fading, wear and tear, or defects that existed before the service
- Cleaning results affected by the age or condition of the sofa, carpet, or mattress
- Incorrect information provided by the customer regarding the service requirements
- Additional work or services completed with customer approval
- Customer dissatisfaction caused by expectations that were not reasonably communicated before the service
We always make reasonable efforts to deliver the best possible cleaning results; however, complete stain removal or restoration to an original condition cannot be guaranteed.
4. Cancellation Before Service
If you wish to cancel or reschedule a booked service, please inform us as early as possible.
Cancellation or rescheduling requests are subject to service availability and the status of the booking. If our team has already been dispatched or resources have been arranged specifically for the service, applicable charges may be deducted or cancellation charges may apply.
5. Advance Payments
If an advance payment has been made for a booking, its refund eligibility will depend on the cancellation timing and whether any service-related expenses or arrangements have already been made.
Any eligible refund will be processed after reviewing the booking details and applicable circumstances.
6. Refund Processing
If a refund is approved, it will be processed through an appropriate payment method based on the original payment or another mutually agreed method.
The processing time may vary depending on the payment method and other relevant factors.
7. Complaints and Service Concerns
If you are unhappy with any part of our service, please contact us as soon as possible after the service is completed. Providing clear details about the issue will help us review your concern and find a suitable resolution.
8. Changes to This Policy
Bhisham All Home Cleaning Service reserves the right to update or modify this Refund & Return Policy at any time. Any changes will become effective once published on our website.
9. Contact Us
For any questions regarding cancellations, refunds, or service-related concerns, please contact us:
Bhisham All Home Cleaning Service
Phone: 83053 93414
WhatsApp: 83053 93414
Service Area: Raipur and surrounding areas
We value our customers and will make reasonable efforts to address genuine service-related concerns fairly and professionally.