Effective Date: 19/05/2026
Welcome to Bhisham All Home Cleaning Service. These Terms & Conditions govern the use of our website and the cleaning services provided by us. By accessing our website, contacting us, or booking any of our services, you agree to these Terms & Conditions.
1. Our Services
Bhisham All Home Cleaning Service provides professional cleaning services, including:
- Sofa Cleaning
- Carpet Cleaning
- Mattress Cleaning
- Other related home cleaning services, subject to availability
The availability and scope of services may depend on the customer’s location, requirements, and the condition of the items to be cleaned.
2. Service Booking
Customers can contact us through phone, WhatsApp, or other available contact methods to enquire about or book our services.
Before confirming a booking, customers may be required to provide accurate information regarding:
- Name and contact details
- Service location
- Type of cleaning service required
- Number and condition of items
- Preferred service date and time
Providing accurate information helps us understand your requirements and deliver appropriate service.
3. Pricing and Payment
Service prices may vary depending on the type of service, size, quantity, condition of the items, level of cleaning required, and other relevant factors.
The final service charges will be communicated to the customer before or at the time of service confirmation whenever possible. Customers are responsible for making payment according to the agreed service charges.
Any additional work requested outside the originally agreed service may involve additional charges.
4. Customer Responsibilities
Customers are requested to provide safe and reasonable access to the service location at the scheduled time.
Before the cleaning service begins, customers should remove valuable, fragile, personal, or sensitive items from the cleaning area. While our team takes reasonable care during service, we cannot be held responsible for damage caused by pre-existing defects, weak materials, improper installation, or hidden damage.
Customers should also provide accurate information about stains, damage, special materials, or any other conditions that may affect the cleaning process.
5. Cleaning Results
We make every reasonable effort to provide high-quality cleaning results. However, cleaning outcomes may vary depending on factors such as:
- Age and condition of the sofa, carpet, or mattress
- Type and severity of stains
- Fabric or material quality
- Previous damage or wear and tear
- Nature and duration of accumulated dirt or stains
Some old, permanent, deep, or difficult stains may not be completely removable. We do not guarantee the complete removal of every stain or restoration of an item to its original condition.
6. Cancellation and Rescheduling
If you need to cancel or reschedule a booked service, please inform us as early as possible.
Rescheduling is subject to service availability. In certain cases, cancellation charges may apply if the service team has already been dispatched or if resources have been specifically arranged for the booking.
7. Damage and Liability
Our team takes reasonable care while providing cleaning services. However, Bhisham All Home Cleaning Service will not be responsible for:
- Pre-existing damage, defects, or wear and tear
- Damage caused due to weak, old, or defective materials
- Colour fading, shrinkage, or material changes caused by the existing condition of the item
- Hidden defects that become visible during or after cleaning
- Damage resulting from incorrect information provided by the customer
Customers are encouraged to inform our team about any existing damage before the service begins.
8. Right to Refuse Service
We reserve the right to refuse, postpone, or cancel a service if the working environment is unsafe, unsuitable, inaccessible, or if the requested service cannot be reasonably completed.
9. Website Content
The content available on our website is provided for general information about our services. We may update, modify, or remove website content and service information at any time without prior notice.
10. Third-Party Platforms
Our website may include links or contact options for third-party platforms such as WhatsApp. Your use of these platforms is subject to their respective terms and policies.
We are not responsible for the content, availability, or practices of third-party websites or services.
11. Changes to These Terms
Bhisham All Home Cleaning Service may update or modify these Terms & Conditions from time to time. Any changes will be effective once they are published on this website.
We encourage customers to review this page periodically.
12. Contact Us
For any questions regarding these Terms & Conditions or our services, please contact us:
Bhisham All Home Cleaning Service
Phone: 83053 93414
WhatsApp: 83053 93414
Service Area: Raipur and surrounding areas